Help_decrypt ransomware – save your files from being encrypted!

Posted on Posted in Malware, Ransomware

help_decrypt virus it’s another representative of the tricky ransomware viruses family. All its files on your PC, including HELP_DECRYPT.HTML, HELP_DECRYPT.TXT and HELP_DECRYPT.PNG are related to the CryptoWall 3.0 ransomware. So, if you find out a strange random extension on the end of your doc, exe or another files (for example, .xnldzbl), and HELP_DECRYPT malicious files appear in each directory, I should to disappoint you: you’re infected with ransomware virus!


help_decrypt virus removal
help_decrypt ransomware

Please be aware that the ransomware is one of the most dubious and harmful malware types. It has learned to penetrate any system and seems legit and clean software before it starts its malicious activity on your PC. When infected with the help_decrypt virus, all your files are encrypted and you can get them back only using backups. But, in the most cases, users don’t have them, so they need to pay unfair ransomware’s developers. if you’re in the same bad situation now, do not rush to give your money to the dishonest strangers. Please, use the following recommendations to get rid of help_decrypt virus as soon as possible.

There are two ways to remove annoying help_decrypt completely and effectively. If you are an advanced user and strongly believe in yourself, you can try to follow our manual removal guide. It is much harder and takes your time, but you will be proud of feeling yourself a real security buddy. But to be honest it is not a trivial task, so if you don’t want to waste this beautiful day racking your brain, please take advantage of the automatic removal tool which we recommend for this adware effectively elimination.

help_decrypt ransomware manual removal steps:

Step 1. Delete help_decrypt from the system.

To delete help_decrypt application from your PC, you should use “Uninstall the program” tool depending on your operation system.

Windows XP: Start —> Control Panel ––> Add/Remove Programs. Choose the “help_decrypt” in the list of installed programs by a right-click and press “Remove”.

Windows 7: Start ––> Control Panel ––> Uninstall a program. Just the same actions: right-click on the “help_decrypt” in a software list and press “Uninstall”.

Windows 8/8.1: Right-click on Start ––> Quick Access Menu ––> Control Panel ––> Uninstall a program. Choose a “help_decrypt” among a listed here programs, right-click on it and then press “Uninstall”.

Step 2. Reset your browser settings.

It is necessary to reset browser settings after the deletion of the program from the list of software installed on your PC. For this, use the following tips depending on what browser are you currently using:

  • Google Chrome Browser: Settings —> Show advanced settings. Click on “Reset settings” in the bottom of the page.
  • Mozilla Firefox: press “Refresh Firefox” button in the right top corner.
  • Opera: delete “Operapref.ini file” in folder “C:\Users\user_name\AppData\Roaming\Opera\Opera\” on your computer.
  • Internet Explorer: Tools —> Internet options —> click on the “Advanced” button and then press “Reset”.

help_decrypt ransomware automatic removal guide

If something went wrong or you just want to see the fast result, please use the help of professional malware eliminator – GridinSoft Trojan Killer. Moreover, even you have managed to remove help_decrypt from your computer and browser, we recommend you to download this tool and use it as a free antimalware scanner to see whether any other malicious program has penetrated into your system. Please note, that Trojan Killer is a shareware program with a 15-days trial period with limitation of the threats number. If it find more than two infected items in your system, they can be removed only when you upgrade the program to the full registred version.

Download free antimalware scanner:

⇓ Download Trojan Killer ⇓

After downloading is completed, please install it and run the full scan. Yeah, it will take a time, but security experts always recommend to choose a full scan as your first scan, especially if you suspect that your PC could be infected. Take a look at the screenshots below: it will help you understand what’s going on.

Step 1. Run a full scan of your system

Free antimalware scanner
Trojan Killer allows you to choose the type of scan

…and go drink coffee until the end of it! 🙂

Eliminate Malware In Minutes
Here you see the list of the detected items, which can be harmful

At the end of the scan, the program will offer you to move all malicious items to the quarantine. Just do it clicking on the “Apply” button and set your system free from the help_decrypt infection!

Step 2. Reset your browser settings using an appropriate tool:

Reset Browser Settings
Find “Reset browser settings” button on the Trojan Killer tools tab

Check all browser boxes, which might be infected with the help_decrypt, on a settings tab:
Delete Adware from the browser
On this tab you can specify what exactly you need to reset

Then just press the “Reset” button. Voila! It is a good idea to restart your computer after all this manipulation and check if these annoying help_decrypt pop-up ads leave you in peace:

⇓ Free Antimalware Scanner ⇓

Step 3. Celebrate your victory!

Either you choose the manual or the automatic removal solution, congratulations! You won this battle with unfair malware developers. Your computer is clean now, so you should be proud and do something nice for yourself as a gift. Foam bath or tickets for the game? It’s up to you! 😉

4 thoughts on “Help_decrypt ransomware – save your files from being encrypted!

  1. ??? مافي اي ملف صوت يفتح ولا اي صوره حتى بعد الفرمته ….بليز كيف اقدر افتح الصور ?

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